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![]() To request an order online, please fill out the form below. An IKEA co-worker will contact you within 24-48 hours to verify order, delivery method and payment information. ![]() PAYMENT
You can pay for your purchase in several ways: Visa, MasterCard, American Express, Discover, IKEA Credit Card, or IKEA Gift Card. DELIVERY We carefully choose the delivery service that is best to ensure that your order is delivered in premium condition. Orders are shipped directly from our store location by USPS, UPS Ground, Federal Express or Common Carrier. Shipping and handling fees will be charged based on shipment weight/volume, delivery destination and retail value of order. CHANGING OR CANCELING OF AN ORDER If you have placed an IKEA order that you wish to change or cancel, please contact us within 24 hours. Shipping and Handling is non-refundable if not cancelled within 24 hours. SATISFACTION GUARANTEED At IKEA we strive to sell quality merchandise. All of our products carry a guarantee for material quality and workmanship. If you find a defect with an item, please call our customer service department for repair or replacement. If you’re not satisfied with your purchase, please contact us with in 90 days of purchase to arrange and exchange or refund of your unused item. Please make sure to keep your receipt and return the item in its original packaging. IKEA will not assume the transportation charges for any items returned by courier, USPS or other unless specifically agreed upon beforehand for products purchased through IKEA Houston | |||||||||
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